Privacy Policy

Last Updated: August 18, 2026

Bellaro respects your privacy and is committed to handling personal information responsibly and transparently.

1. Data Controller

The controller responsible for the processing described in this policy is:

MTL Business LLC
Trading as Bellaro

9380 SW 72nd St
Suite B 214
Miami, FL 33173
United States

Privacy Contact: support@usebellaro.com

MTL Business LLC operates the Bellaro online store.

Where the EU GDPR, UK GDPR or other applicable data protection legislation applies to our processing activities, personal information will be processed in accordance with the applicable requirements.

2. Information We Collect

Depending on how you interact with Bellaro, we may collect:

Name;
Email address;
Telephone number;
Billing and shipping addresses;
Order information;
Products purchased;
Returns and refunds;
Customer service communications;
Transaction information;
Device and browser information;
IP address;
Website interaction information;
Cookie and similar technology information;
Fraud-prevention information; and
Marketing preferences.

3. Payment Information

Payments may be processed by third-party payment providers such as Stripe.

These providers may collect and process information necessary to authorize and process transactions.

Bellaro generally does not need to receive or store complete payment card numbers when payments are handled through secure third-party payment infrastructure.

4. How We Use Personal Information

We may process personal information to:

Process and fulfil orders;
Collect payments;
Deliver products;
Provide tracking;
Handle returns and exchanges;
Issue refunds;
Provide customer support;
Communicate about orders;
Detect and prevent fraud;
Protect our services;
Maintain accounting and transaction records;
Comply with legal obligations;
Improve our services;
Analyse website performance; and
Send marketing communications where legally permitted.

5. Legal Bases

Where GDPR or UK GDPR applies, our legal bases may include:

Contract: processing necessary to perform or take steps relating to a contract with you.

Legal Obligation: processing necessary to comply with applicable legal requirements.

Legitimate Interests: processing necessary for legitimate interests such as fraud prevention, security and service improvement, where those interests are not overridden by applicable individual rights.

Consent: where consent is required, including for certain marketing activities or non-essential technologies.

6. Sharing Personal Information

We may share necessary information with providers involved in our operations, including:

Payment processors;
Ecommerce infrastructure providers;
Fulfilment providers;
Logistics and delivery providers;
Customer service providers;
Fraud-prevention providers;
Analytics providers;
Marketing providers;
IT and hosting providers;
Professional advisers; and
Authorities where legally required.

Where providers process personal data solely on our behalf, they are expected to process it only in accordance with applicable instructions, contractual requirements and law.

7. International Data Transfers

MTL Business LLC is established in the United States.

Personal information relating to European or UK customers may therefore be transferred to or processed in the United States or other countries.

Where applicable law requires safeguards for an international transfer, Bellaro will use an appropriate lawful transfer mechanism, which may include adequacy decisions, Standard Contractual Clauses, the applicable UK transfer mechanisms or another legally recognized safeguard.

8. Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and for applicable legal, accounting, tax, fraud-prevention and dispute-resolution requirements.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights including:

Access;
Correction;
Erasure;
Restriction of processing;
Objection to certain processing;
Data portability;
Withdrawal of consent; and
The right to complain to an applicable supervisory authority.

To exercise an applicable right, contact:

support@usebellaro.com

We may reasonably verify your identity before completing certain requests.

10. Marketing

Where required, marketing communications will be sent based on consent or another legally permitted basis.

You may unsubscribe through the mechanism provided in the communication or by contacting us.

Unsubscribing from marketing does not prevent transactional communications relating to your orders.

11. Cookies and Similar Technologies

Bellaro uses cookies and similar technologies for essential functionality, security and, subject to applicable requirements, preferences, analytics and advertising.

Where consent is required, applicable non-essential technologies will not be activated until the required consent has been obtained.

Further information is available in our Cookie Policy.

12. Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorized access, disclosure, alteration or loss.

No internet transmission or electronic storage system can, however, be guaranteed to be completely secure.

13. Children's Privacy

Bellaro is not intentionally directed toward young children and does not knowingly seek to collect children's personal information in circumstances prohibited by applicable law.

14. Complaints

Where applicable, you may have the right to lodge a complaint with the data protection supervisory authority responsible for your jurisdiction.

UK customers may have the right to lodge a complaint with the Information Commissioner's Office.

We encourage you to contact us first so that we can attempt to address your concern.

15. EU and UK Representatives

Where Bellaro is legally required to appoint a representative in the European Union or United Kingdom under applicable data protection legislation, the representative's identity and contact information will be made available as required by law.