Contact

Contact Us

We're here to help.

If you have any questions about your order, delivery, returns, exchanges, refunds or our products, please contact the Bellaro Customer Support team.

Customer Support

Email: support@usebellaro.com

Our team will be happy to assist you with:

Order information;
Shipping and delivery;
Tracking updates;
Returns and exchanges;
Refunds;
Order cancellations;
Damaged, defective or incorrect items;
Product information; and
General questions.

Contacting Us About an Order

If your enquiry relates to an existing order, please include your order number and the email address used when placing the order.

This helps our Customer Support team locate your order and assist you more efficiently.

For damaged, defective or incorrect products, we may also request photographs or other reasonable information necessary to assess the issue and provide the appropriate solution.

Returns & Exchanges

If you would like to request a return or exchange, please contact:

support@usebellaro.com

Please do not return a product to an address found independently online or to the address shown on the original shipment.

Our Customer Support team will provide the appropriate return address, return instructions and, where applicable, a downloadable return label.

Bellaro offers eligible customers an extended 30-day right of withdrawal, subject to our Returns, Exchanges & Refund Policy and applicable consumer law.